Privacy Policy

Privacy Policy for Determined Warriors

 

Determined Warriors  is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our tutoring services or visit our website.

 

What Information We Collect

 

When you sign up for our services, we may collect personal information you provide directly, such as:

• Contact Information: Your name, email address, phone number, and physical address.

• Student Information: The student's name, age, grade level, and academic information (like subjects of interest and specific learning needs).

• Payment Information: If you are a paying customer, we collect billing details and payment information, which are processed securely through a third-party payment provider. We do not store your full credit card information on our servers.

We also automatically collect some information when you visit our website, including your IP address, browser type, and usage data, to help us understand how people use our site and improve our services.

 

How We Use Your Information

 

We use the information we collect for the following purposes:

• To Provide Services: To connect you with a suitable tutor, schedule sessions, and manage your account.

• To Communicate: To send you updates about your sessions, provide customer support, and inform you about new services or promotions.

• To Improve Our Services: We use data to analyze how our services are used and to make improvements.

• For Legal and Security Purposes: To comply with legal obligations, enforce our terms of service, and protect against fraud.

 

How We Share Your Information

 

We do not sell, rent, or trade your personal information. We may share your information with a limited number of trusted third parties in the following situations:

• With Tutors: We share relevant student and contact information with your assigned tutor so they can effectively provide their services.

• With Service Providers: We use third-party companies for things like payment processing and website analytics. They only have access to the information needed to perform their functions and are required to keep it confidential.

• For Legal Reasons: We may disclose your information if required by law, such as in response to a subpoena or court order.

 

Data Security and Retention

 

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is 100% secure. We retain your information for as long as necessary to provide our services and to comply with our legal obligations.

 

Your Rights and Choices

 

You have certain rights regarding your personal information, including the right to:

• Access: Request a copy of the personal information we hold about you.

• Correct: Ask us to correct any inaccurate or incomplete information.

• Delete: Request that we delete your personal information, subject to certain exceptions.

To exercise these rights, please contact us at the email address provided below.

 

Children's Privacy

 

Determined Warriors is committed to protecting the privacy of children. Our services are intended for students of all ages, but if a student is under 18, a parent or legal guardian must create and manage the account. We do not knowingly collect personal information directly from children under 13 without a parent's consent. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

 

Contact Us

 

If you have any questions or concerns about this privacy policy, please contact us at:

[support@determinedwarriors.org]

[347-673-3463]